Please ensure you have the Penalty Fare Notice ready before making a payment.
The last name and Penalty Fare Notice number you enter should be exactly
the same as those printed on the notice.
The amount due may also include administration fees if payment is not made within
21 days, beginning with the day after the day on which the penalty fare is issued.
Please note payment will not be accepted unless the full amount shown is paid.


If you experience a problem when making a payment please telephone Customer Relations on 0191 203 3199 Monday to Friday between 9.00am-5.00pm
excluding Bank Holidays.