Privacy Policy

Who We Are

This policy tells you how we, DB Regio Tyne and Wear Limited, use your personal data gathered through the use of this website, how we use cookies on this website and how to contact us if you have any questions about how we use personal data or cookies.

Collection of Information

We collect the information you provide to us through this website, together with information we learn from your use of the website, the goods and services you order and third party website you access through this website.

We may collect and process the following data about you:-

We will never collect sensitive information about you (that is, information concerning your religion, beliefs, criminal record, health or sexuality) without your explicit consent.

Use of Information

We will use this information for the following purposes:-

We may disclose your information to companies in our group in order to fulfil our contractual obligations to you or as otherwise permitted by law. The other members of our group will ensure that your data is stored securely and in accordance with the law. If we sell or buy any business or assets we may disclose your information to the buyer or seller of the assets. If we or substantially all of our assets are acquired by a third party, your information will be one of the assets transferred. We will not pass your information on to anyone else unless allowed or required by law.

Our Commitments

We promise that we will:-

Cookies and Tracking Technologies

We may collect information about your computer, including, where available, your IP address, operating system and browser type to enable certain features of the website to work, for system administration and to report aggregate information to our advertisers. This is statistical data about browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general Internet usage by using a small file of letters and numbers (known as a cookie) which is stored on the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website meets your needs. Some of the cookies we use improve functionality of our website, so if you choose to disable cookies on your browser, you might find that you can’t access some aspects of our website, or that parts of the website do not function in the way you might expect them to.

Cookies can help us to:

They also enable us to:

We are required to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact

We use:-

The information set out above, relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website.