This notice is made by DB Regio Tyne and Wear Limited whose registered office is at Great Central House, Marylebone Station, Melcombe Place, London NW1 6JJ. Our telephone number is +44 (0)191 203 3199. We are registered for VAT with VAT number 667387777.

Important Information

1 Introduction

The meaning of some words used in these terms and conditions:-

“we”, “us” or “our” refers to DB Regio Tyne and Wear Limited; and

“you” or “your” refers to the person who is using the website.

2 Terms and Conditions of Use of the Website (

2.1 We would like you to be able to use the resources available on our website. It is therefore important that you read these terms and conditions which set out the ways in which you can use the website.  The purchase of products or services through this website is covered by separate terms of sale ["Link to be inserted"].

2.2 By using this website you agree to comply with these terms.

2.3 The materials on the website are intended to give you general information (rather than professional advice) and may not suit your specific needs.  Please contact us with any specific questions.

2.4 So that we can give you a wide variety of resources, the website may include hyperlinks to websites operated by other parties.  Although they may be of use, we have not examined or evaluated them and we are not able to confirm or check their content. We have no control over the content of external Internet sites that link to this website or which are linked from it.  We do not accept liability for any content posted to this website by visitors.

2.5 The contents of this site are protected by copyright.  You agree that you will not use, process or share any of the information on this website for any purpose other than the purposes for which the information was provided.

2.6 The trade marks, logos and service marks shown on this website, unless otherwise specified, are the trade marks of Tyne and Wear Passenger Transport Executive (trading as Nexus). No rights are granted to use any of them without our prior written consent.

2.7 Any infringement of our rights will result in appropriate legal action.

2.8 Please feel free to read the content of this website.  You may only make copies for the purposes of using the available resources and ordering or assessing our products and services.  Please note the requirements that apply to the copying of information from third party websites may be different.

2.9 A printed version of these terms and conditions will be admissible in court or other proceedings as if they were originally generated and maintained in printed form.

2.10 We may make changes to these terms at any time and advise you to check this page from time to time as any changes will be binding on you.

3 Security

3.1 During registration you will be issued with a username and password which will allow you to use your account and the materials available to registered users.  Please keep the username and password confidential as you will be responsible for any unauthorised use that occurs under your account or password.  It would be helpful for security reasons if you do not leave your computer unattended while logged on to the website and if you log off each time you are finished using it.

3.2 Please let us know as soon as possible if you think that an unauthorised person knows your username or password or has access to your account.

3.3 To ensure we keep the website secure we may need to refuse service or terminate your account if we suspect an unauthorised person is attempting to access it.

4 Data Protection and Privacy

Any information you give to us will be stored and used in accordance with our Privacy Policy.

5 Use of the website

5.1 You agree to help us by:-

5.1.1 providing accurate, and up to date information as required by the registration forms on the website;

5.1.2 keeping us informed of any changes to such information; and

5.1.3 reporting any misuse of the website or any misleading or inappropriate material on the website that you become aware of.

5.2 You agree not to use the website to:-

5.2.1 impersonate any person or organisation or falsely state or otherwise misrepresent yourself, or your relationship with any person or organisation;

5.2.2 use or attempt to use the account of any other user without the consent of that user or our prior written authorisation;

5.2.3 upload or share any unsolicited or unauthorised material or advertising;

5.2.4 upload, publish or display any personal or confidential information of any person or organisation without their prior consent;

5.2.5 upload, share or otherwise make available any material that contains viruses or malware;

5.2.6 upload, share or otherwise make available any material which may be defamatory, illegal, discriminatory in any way, of a sexual nature or otherwise offensive or harmful to other users of the website or others;

5.2.7 upload, share or otherwise make available any material which is deliberately misleading or fraudulent; or

5.2.8 intimidate or harass any person or organisation.

5.3 We reserve the right to remove from the website any material that we consider to be in breach of clause 5.2.

5.4 You warrant that you have all necessary consents from relevant individuals to upload their personal data via the website and that by doing so you do not, and will not cause us to, breach the Data Protection Act 1998.

5.5 We use cookies on this site. For further information see our Privacy Policy.

6 Termination

6.1 If you would like to terminate your user account please email, telephone or write to us using the contact details on the website

6.2 We will cancel your registration with effect from seven (7) days after we receive your notice of termination but we will keep any information you have uploaded in accordance with our Privacy Policy.

7 Limitation of Liability and Indemnity

7.1 This paragraph is particularly important, so we ask that you take the time to read it.

7.2 We do not warrant that our website will be compatible with your computer.  On occasion, the services available through this website may not be available and your access to our website may from time to time be interrupted or contain errors.  We will not be liable if we are unable to provide the website or any services for any reason.

7.3 If you are accessing our website and the associated services in the course of a business, all implied warranties and conditions are excluded to the maximum extent permitted by law.

7.4 If you have registered as a user of the website, we will not be liable for any losses you suffer as a result of someone using your account without permission until you have let us know of the suspected breach of security.

7.5 We shall not be liable for (a) any loss of profit, data loss, loss of production, loss of goodwill and (b) any indirect or consequential loss, costs or expenses, in each case arising out of your use of our website, your use of our services available through our website or our failure to deliver services contained on our website.  Our total liability for losses arising out of your use of this website, shall be limited to £1,000.

7.6 If you are not using our website in the course of your business, you have certain statutory rights as a consumer.  Nothing in these terms and conditions will affect those statutory rights (and in particular, any term which limits our liability to you in the event that any service is defective or fails to meet the description given to it on this website shall not apply).

7.7 If you are accessing our website in the course of a business, you agree to indemnify us and to keep us fully indemnified (except to the extent caused by our negligence, fraud or wilful default) from all or any liability or damages we incur in contract, tort (including negligence) or otherwise, towards a third party as a result of your use of this website.

8 General

8.1 If any provision contained in these terms and conditions is found to be invalid or unenforceable, the remainder of the terms and conditions shall not be affected.

8.2 These terms and conditions and your use of this website are governed by the laws of England.  By agreeing to these terms and conditions you consent to all disputes relating to this website being decided only by the courts of England and Wales.  We are not in a position to check the website complies with laws from outside England and Wales so you will need to check its compliance with the laws of other jurisdictions if you intend to use the website and the associated services from outside the United Kingdom.

8.3 You are not permitted to assign your rights under these terms and conditions.  Except as expressly provided by these terms and conditions, no third party may enforce these terms and conditions by virtue of the Contracts (Rights of Third Parties) Act 1999.